Associate Professor Natalia Grincheva delivered keynote at the 4th Forum on Digital Dissemination and Innovative Development of Intangible Cultural Heritage (ICH Forum 2026), held on 18–19 September 2026 at the Hong Kong Baptist University (HKBU) campus. Centered on the theme "Intangible Cultural Heritage in the AI Age: Strategic Communication, Innovation, and Global Engagement," the address provided an exclusive sneak peek into Prof Grincheva's forthcoming monograph, Digital Soft Power of Heritage Media.
The presentation critically interrogated how heritage institutions' global media strategies are reshaped by artificial intelligence, moving beyond conventional platformization paradigms to re-evaluate digital soft power across content, audiences, and narratives. It examined how generative multi-modal models transform digitized heritage, how online audiences become algorithmically mediated co-creators, and how curated narratives face contestation within automated, post-truth digital ecosystems. Drawing on empirical computational insights from the Data to Power mapping platform and smart cultural data intelligence frameworks, the keynote deconstructed the algorithmic governance shaping contemporary cultural diplomacy. Ultimately, it exposed the risks of digital drain and algorithmic censorship alongside participatory possibilities, offering a nuanced critique of how heritage media can ethically navigate generative AI across fragmented geopolitical landscapes.